Parents get same-day care for their young explorer

Parents get same-day care for their young explorer

It was an unseasonably warm December Sunday. Abby and her family thought it would be nice to spend the afternoon outdoors at the park. As an energetic 11-year-old, Abby enjoys exploring, running, climbing, and jumping off big rocks. After a day’s adventures, it’s normal for her to come home with bruises, cuts, and scrapes. So when Abby told her parents she hurt her leg in a bad landing, they told her to sleep it off.

But the next morning, Abby woke up crying. The pain was still there and more severe. Her mom, Erin, knew she had to get Abby in to see a doctor. She called (412) DOCTORS to make a Same-Day Appointment. The Allegheny Health Network customer service representative made an appointment for Abby that afternoon.

Never having to wait for expert care is #LivingProof.

Going the extra mile for our kids

Even though her family lives in McMurray, PA, Erin didn’t mind setting up an appointment 45 minutes away at the Pediatric Orthopaedic Institute in Wexford, PA.

“I told the person on the phone, ‘As long as we can get a Same-Day Appointment, we’ll be there,’” said Erin.

Designed to meet the unique needs of young people, the state-of-the-art Pediatric Orthopaedic Institute (POI) opened its doors in December 2016. It was designed to provide a caring, comforting atmosphere for children and their families. And to serve as a one-stop-shop for care.

Abby’s father, Matt, brought her to the visit. He was impressed with the modern facilities and that Abby could get an X-ray in the same building. “Everything was taken care of right there,” said Erin.

Expert care, plus a personal connection

Pediatric Orthopaedic Surgeon Stephanie Schneck-Jacob, MD, reviewed the X-ray results and examined Abby’s leg. She connected with Abby right away. Abby loved that the doctor complimented her hair style.

“Abby said she was really nice,” said Erin. “I was impressed by how easily she won over an 11-year-old.”

Dr. Schneck-Jacob diagnosed Abby with Sinding-Larsen-Johansson Syndrome (SLJ) and patellar tendonitis. SLJ is a knee pain that occurs in kids and teens 10-15 during growth spurts. The repetitive motion of jumping and running puts strain on the patellar tendon that attaches to the growth plate below the kneecap. It becomes irritated, inflamed, and painful. Dr. Schneck-Jacob fitted Abby with a brace and prescribed physical therapy.

Convenient options close to home

As busy parents, Erin and Matt appreciated that they could choose the location for Abby’s therapy.

“She had physical therapy in Peters Township, right near where we live,” said Erin.

Abby wore the brace and received treatment for five weeks. As Dr. Schneck-Jacob, predicted, that’s all it took for Abby’s knee to fully heal. Now she can bend and straighten her leg once again and get back to her favorite activities.

“She should be starting softball in April,” said Erin. “Abby’s the pitcher.”

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