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MyChart Fast Pass: Swap Your Current Appointment For An Earlier One

September 22, 2017

MyChart Fast Pass: Swap Your Current Appointment For An Earlier One 

Sometimes you’re ready to see your doctor sooner than they’re available to see you. When you Fast Pass a primary care appointment in MyChart, you’ll be notified as soon as an earlier appointment has opened! This electronic waitlist feature is a convenient way to get to the care you need more quickly.  

Here’s how to Fast Pass a primary care appointment: 

  1. Sign into MyChart
  2. From the My Appointments tab, select My Upcoming Appointments
  3. Choose the appointment you’d like to be added to the Fast Pass waitlist.
  4. Click the Add to Wait List button

When an earlier appointment opens up, patients who have used Fast Pass will receive an alert via text or email the moment it becomes available (to review your notification preferences, select the Settings menu in MyChart, then Notifications). They can be claimed on a first come, first served basis, but offers do expire after a period of time – make sure to act fast!

When you receive a Fast Pass notification, follow these steps to view and claim the new offering:

  1. Sign into MyChart
  2. From the My Appointments menu, select My Upcoming Appointments (for mobile app users, select Appointments.)
  3. Review the new offering, and choose whether you’d like to keep your current appointment, or switch to the new one.