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Saint Vincent Hospital

Financial Information

Financial Services
To relieve financial stress during your hospital stay, the financial service office can help you with payment options. The office can estimate the total cost of your care at Saint Vincent and compare that with your verified insurance coverage.

It's important to note that most insurance policies, including Medicare, have deductibles or co-payments for hospitalization that must be covered by the patient. You can talk with your nurse to request a meeting with a financial service representative to discuss payment options.

If you entered the hospital as a result of an urgent admission, either through the emergency department or by doctor's order, a financial service associate can work with a family member to make sure you receive the maximum benefits from your insurance coverage. It is important that either you or a family member bring your health insurance forms and identification cards to the hospital so that we can handle your insurance coverage promptly and efficiently.

Payment of Bills
Initial requests for money you may owe because of deductibles or uncovered expenses are generally made before your admission or early in your stay. These bills should be paid in full by the time of your discharge. If you have difficulty paying these expenses or would like to make payment arrangements, a financial service representative can stop by your room to discuss your options.
Online Bill Pay
In an effort to make dealing with medical bills easier, Saint Vincent now offers convenient, online payment services that are easy to use, fast and secure. You can make a simple, one-time payment or create an online account that will allow you to securely save personal information for future use, make multiple payments, view balance updates and manage multiple accounts. Online bill pay is available for patients who have had services at Saint Vincent with bills that are payable to "Saint Vincent Health Center." Click here to learn more about our online bill pay services.  
We also offer a service called mySV for patients of Saint Vincent primary care and specialty physician practices. mySV is a secure, convenient and personal way to manage your health care and communicate directly with your Saint Vincent doctor's office online. This feature allows you to pay bills from your doctor’s office online as well. Click here to learn more about mySV.
Availability of Financial Arrangements
Saint Vincent strives to help patients with financial burdens, especially patients who have no insurance and do not qualify for medical assistance. A financial evaluation designed to verify the need for assistance is performed by a financial service representative and is entirely confidential. Patients are asked to record their income, outline their expenses and present some proof to support the information they have given.

Eligible patients can then make special payment arrangements, and free care is available to those who qualify. To receive more information about these arrangements, call the financial service office at (814) 452-5011 or by dialing extension 5011 on your hospital telephone.

Community Care Policy At Saint Vincent Health Center
At Saint Vincent Health Center it is our mission to provide medically necessary treatment and service to all persons, regardless of their ability to pay for care. This mission is communicated to patients and their family members through signs posted in the Health Center and, wherever possible, by financial counselors. The Community Care Program has been developed to assist patients in financial need, due to a lack of health insurance coverage, with their accounts at Saint Vincent.  The financial application is designed to verify the need for assistance and is entirely confidential. Patients are asked to record their sources of income, bank savings and outline their expenses.  Proof is provided with the application to support the information given.

Interested patients can contact a hospital representative for questions and application assistance.    The information in the  Saint Vincent Community Care  Program brochure may help you determine if  you or your family member may qualify for partial or full  assistance with hospital accounts. 

Learn more about Financial Assistance with Allegheny Health Network Bills.

Questions About Your Bill
If you have any questions about your hospital bill, insurance or a reimbursement amount, please call our Customer Service department at (814) 452-5011, or toll free at 1-877-278-4396.  Representatives are available to assist you with information, payment and application options weekdays between 8:30 a.m. and 4:00 pm.