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Coronavirus Response

AHN is keeping close watch on the current outbreak of coronavirus disease (COVID-19), and we are preparing accordingly.

Knowledge really is safety

You’re hearing a lot about COVID-19, everywhere. Below you’ll find resources to help you get the care you need, plus important things to know, to do, and to be prepared for.

What do I do if I think I have Coronavirus?

If you have symptoms like a fever or cough, the safest place to be — for you and everyone else — is in your home. To get care, you have a few different options. Take a look below.

Please note: If you’re having a true medical emergency, Coronavirus-related or not, dial 911 or visit your closest emergency department. AHN has taken extra precautions within our facilities to keep all patients as safe as possible. Don’t delay receiving medical attention — we’re here to help.


  • How can I safely get the care I need during this pandemic?

    As we all deal with the Coronavirus pandemic, video visits are a great way to stay connected with your primary care doctor and safely get the care you need. You can get a diagnosis, treatment plans, and even prescriptions. To schedule virtual care, call your doctor’s office or schedule a video visit now. Log in to your MyChart account to get started.


  • Where do I go if I have Coronavirus symptoms?

    First, don’t panic. Call your doctor’s office or our 24/7 Nurse Line first before going to the emergency department or to your physician’s office. They will help you determine your next steps. To reach the 24/7 Nurse Line in the Pittsburgh or Erie area, call (412) NURSE-4-U (412) 687-7348.


  • How can I get Coronavirus testing?

    AHN has opened many test collection locations in Western PA and Erie. If you’re experiencing symptoms call your doctor’s office or schedule a virtual visit through MyChart or call (412) NURSE-4-U (412) 687-7348 to discuss symptoms and next steps. Your doctor will evaluate you and will determine if a test needs to be ordered.


Common cold or Coronavirus?

Find out with AHN’s COVID-19 Symptom Checker — then learn what your options are for getting care.

We're here for your health

AHN is committed to heightened disinfecting and protection measures, so you can trust you'll be safe at our hospitals and offices. If you need care, you can come to our facilities knowing we're taking every precaution to ensure you're seen quickly and safely.

Visitation safety policies

To best protect our patients and staff, we’re maintaining some restrictions for visiting our facilities. While we know that may be frustrating, we’re regularly evaluating and updating our policy to balance safety and comfort. 

Frequently Asked Questions

Learn how to stay safe, help AHN, and see your doctor for other care. Most importantly, get answers for what you need to know and do if you get coronavirus (COVID-19).
  • Basics and tips

    We learn more about COVID-19 every day including how the virus spreads, who’s more susceptible, using masks and how you can avoid catching it.

  • If you suspect you have it

    Discover when you need to quarantine yourself, see a doctor, and get tested. Also learn what happens after you get tested for coronavirus.

  • Coronavirus Testing

    AHN has opened many test collection locations in Western PA and Erie. To get an appointment, you need to call your doctor and get a prescription.

  • What if I’m pregnant?

    If you’re concerned about yourself, your pregnancy, or your baby during this time, AHN is here to help keep you safe and healthy.

  • Ways to help

    As we take on the many challenges of Coronavirus (COVID-19), AHN is extremely grateful for the outpouring of support from the community.

  • Care for other conditions

    If you are seeking treatment or have a chronic condition, you probably have a lot of questions on how COVID-19 affects your ongoing care.


Confronting COVID-19 Podcast: How We’re Keeping You Safe

As hospitals and care sites begin to reopen, AHN Chief Medical Officer, Don Whiting, MD, discusses what to expect when you return to the doctor and how the virus has changed the health care experience, produced by Highmark Blue Shield and iHeart Production, and hosted by Bonny Diver of iHeartMedia. Click to listen on your favorite podcast network.

Helpful resources and tools

The CDC and other trusted sources are sharing the latest coronavirus updates and tools for you to get help with food, housing, and more.

CDC’s Coronavirus Fact Sheet

Pennsylvania Department of Health’s coronavirus updates

Aunt Bertha Social Care Network, community resources

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