The camera delivers a secure image stream for parents and family members to view their baby remotely. Family members can securely access NicView® from anywhere there is an internet connection via a laptop, smartphone, or tablet. The service is compatible with any internet capable device and most popular browsers.
Once you have signed a consent form to use the NicView® Streaming Camera System, you will be provided a print-out with your unique log-in credentials. These credentials can also be emailed or texted to you if you prefer. The first time you or a family member log-in from a new computer, tablet, or smart phone, you may be asked to acknowledge a one-time consent.
If you desire, you can share these credentials with your family and friends. Please remind them not to share your log-in credentials with others without your permission.
NicView® produces a streaming image that travels securely with up to 256-bit SSL encryption, the current web standard, similar to online banking. Cameras do not transmit sound & do not record video. No other users will have access to your baby’s images unless you have provided them the log-in credentials.
Once you are logged in, you will start receiving streaming images of your baby.
However, if the nurse is caring for your baby, the camera may be temporarily ‘off-line’ in which case you will see an ‘off-line’ image. Please check back shortly. Remember, your baby’s care is the TOP priority and your baby’s image may be off-line frequently. Please be patient and know your baby is receiving great care.
Helpful Information about NicView® for Parents:
There will be times when:
The care you see and experience when you are in the NICU is the same when your are home. Babies will move, cry, spit up and these are all natural baby responses. We ask for your patience during these times and please know your nurse is providing great care to your baby.
NicView® provides technical support 24/7 for family members. If you have a technical issue, need assistance logging in, or the camera needs to be adjusted, please call (855) NIC-VIEW (855) 642-8439.