Lodging and Dining around West Penn Hospital

Coronavirus Policy Updates

We have changed our visitor policies. Please note, the information on this page may not be accurate.


Family House

Family House, a non-profit organization, was established in 1983 to provide an affordable "Home away from home" for patients and families receiving medical treatment at Pittsburgh area hospitals, hospices, and rehabilitation centers.

Family House is a proud lodging partner of West Penn Hospital. With convenient access to the hospital, Family House offers modest guest rooms with a communal kitchen and laundry facilities, as well as complimentary shuttle service. Nightly rates are significantly lower than area hotels, making Family House an affordable alternative.

Visit www.familyhouse.org or call (412) 647-7777 for more information or to make your reservation.

Other lodging options

The following lodgings are within about 2 miles of West Penn Hospital:

Briarwood Square - 0.35 mile away
245 Edmond Street
Pittsburgh, PA
(412) 608-4240

Hyatt House Pittsburgh/Bloomfield - 0.59 mile away
5335 Baum Blvd
Pittsburgh, PA 15224
(412) 621-9900

Wyndham Pittsburgh University Center - 1.37 miles away
100 Lytton Ave
Pittsburgh, PA 15213
(412) 682-6200

Quality Inn University Center - 2.02 miles away
3401 Blvd of the Allies
Pittsburgh, PA 15213
(412) 683-6100

Hampton Inn Pittsburgh - University Center - 2.13 miles away
3315 Hamlet Street
Pittsburgh, PA 15213
(412) 681-1000

Other "East End" options

Shadyside Bed & Breakfast
5516 Maple Heights Road
Pittsburgh, PA
(412) 683-6501

Shadyside Inn
5405 Fifth Avenue
Pittsburgh, PA
(412) 441-4444

Sunnyledge Bed & Breakfast
Sunnyledge Bed and Breakfast -
5124 Fifth Avenue
Pittsburgh, PA
(412) 683-5014

Family House (a non-profit corporation that provides a special "home away from home" for patients and/or families who must travel to Pittsburgh for treatment of serious or life-threatening illnesses)
5245 Centre Ave
Pittsburgh, PA 15232
(412) 647-7777

514 North Neville Street
Pittsburgh, PA
(412) 647-7777

233 McKee Place
Pittsburgh, PA 15213
(412) 647-7777

123 University Place
Pittsburgh, PA 15213
(412) 647-7777

TRYP By Wyndham Pittsburgh - 1.2 miles away
177 40th Street
Pittsburgh, PA 15201
(412) 567-0555

In Downtown Pittsburgh

Hampton Inn & Suites Pittsburgh Downtown
1247 Smallman Street
Pittsburgh, PA 15222
(412) 288-4350 or 1-800-HAMPTON

Omni William Penn
530 William Penn Place
Pittsburgh, PA
(412) 553-5100

Ramada Inn
1 Bigelow Square
Pittsburgh, PA
(412) 281-5800

Sheraton Hotel (Southside)
7 Station Square Drive
Pittsburgh, PA
(412) 261-2000

Westin Hotel
1000 Penn Avenue
Pittsburgh, PA
(412) 281-3700


The Dietary Services Department staff strives to ensure that patients and guests are satisfied with food services during your visit. To fulfill your expectations, we have made the commitment to:

  • Provide a quality product and present it to you in an appetizing manner.
  • Serve you in clean surroundings by professional, courteous and friendly staff.

Guest dining

All patient visitors and guests are welcome to eat in the hospital's cafeteria, called the Friendship Dining Room, on the first floor of the North Tower. Patients' family members and guests may eat in the patient's room by purchasing a guest tray.

Friendship dining room

The menu and hours of service are posted daily in front of the cafeteria entrance. Family members or guests are welcome to listen to a recording of the cafeteria's daily menu by calling Dial-A-Menu at extension 5780.

Vending area

A vending area on the second floor of the North Tower is open 24 hours a day and provides snacks, sandwiches, hot and cold beverages, as well as a microwave oven.

Guest meals

Guest meals can be served in the patient's room. Guests can choose from the patient's daily menu or order special entrees (NOTE: There may be an additional fee for special entrees).

Guests can place their order when the Dietary Services representative collects the patient's daily menu or by calling extension 5222 at least one hour before they would like to be served.

The charges for guest meals are NOT covered by medical insurance and must be paid in advance. Charges are as follows:

  • Breakfast - $4
  • Lunch - $7
  • Dinner - $7

The hospital cannot accept payment upon delivery.

Special arrangements have been made for guest meals for parents of patients in the Pediatrics Unit; please ask your nurse for details.

Patient meals

Patient meals are served during the following times:

  • Breakfast 7:15 AM - 9:30 AM
  • Lunch 11:15 AM - 1:30 PM
  • Dinner 4:30 PM - 6:30 PM

Menu selections

Patients receive a menu daily to make selections for the following day's meals. Patients are asked to please circle their choices clearly, and remember to include such items as butter, margarine, sugar and cream for coffee. A dietary technician will help patients on a modified diet make the proper menu choices.

If patients do not receive a menu or if you have any comments, please call Dietary Services at extension 5222 and a representative will assist you.

Patients should make menu selections by 9:30 each morning. The patient's completed menu will be collected daily. At times, laboratory, x-ray and other tests will require that a meal be delayed or omitted. Whenever possible, the patient meal will be served after such a test or examination.

Patients who have dietary restrictions for personal or religious reasons are asked to please tell the nurse or Dietary Services representative when admitted to the patient room.

Upon request, the Dietary Services Department can prepare the following for a patient and/or patient's guests:

  • Kosher meals
  • Vegetarian meals
  • Snacks and alternate selections
  • Guest trays*
  • Steaks*

* provided at an additional charge

Patients and/or patient guests who would like to order a special request noted above or have any other questions are asked to please call the Dietary Services Nutrition Hotline at extension 5222.

We take pride in providing you with the highest quality of services and food. It is through your honest feedback that we are able to continually improve our services.

If you believe we have not met our commitment to you and you are not satisfied with our service or food, we want to know. Please inform a Dietary Services representative immediately by dialing extension 5222. Please tell us why you are dissatisfied and allow us the opportunity to make the appropriate corrections or adjustments.