AHN is actively involved in helping the people it serves learn about and protect themselves from the spread of Coronavirus (COVID-19). Learn where to go, what to do, and when.
AHN continues to take proactive steps to protect our patients and caregivers, and to prevent potential transmission of the virus, including enhanced patient screening practices and clinical protocols at AHN emergency departments, surgery centers, and physicians’ practices.
Until further notice these policies take the place of any previously published patient and visitor information at all of AHN’s hospitals, facilities, and offices.
We understand how important having a loved one around can be for a patient’s recovery, and we’re happy to welcome back that support.
Patients are only allowed to have one visitor in the facility at a time, but unlike before, that support person can change. For example, a patient’s sibling can visit in the afternoon, and a patient’s spouse can visit in the evening.
While we hope these changes allow for a better experience, our patients’ physical health remains a top priority. Carefully review the policy below before visiting a patient.
All support people are expected to:
We understand that some patients have unique needs, and we’ve done everything we can to accommodate those. For all circumstances listed, clergy visitation is allowed in addition to any noted support people.
Visitation is allowed outside of the standard 11:00 AM to 8:00 PM window for these areas:
Labor and delivery
Neonatal Intensive Care Units (NICU)
End-of-life care
Coronavirus patients
Emergency department
Surgery, outpatient diagnostic, and ambulatory services
Yes, these restrictions have their limitations, but protecting our patients and care teams is — and will always be — our number one priority.
Because at AHN, it’s safety first. Always.
Right now, we can only serve hospital workers to make sure we’re all keeping our distance.
If you’re visiting a patient, you can get information about other food options when you check-in at the hospital entrance.
If you have an appointment with an AHN doctor at an office or outpatient facility, you may now bring one support person along with you.
As our offices implement heightened disinfecting and protection measures, keep in mind that each space operates differently. Safety precautions may vary from one location to another and could change daily based on patient volume. Please work with us to help keep our patients, guests, and staff healthy and safe.
AHN is moving forward in a careful, safe, and structured manner to meet the comprehensive surgical needs of our patients, including medically urgent cases and many other procedures that were postponed due to the COVID-19 pandemic.
We are committed to the health and safety of our patients, visitors, and staff. In accordance with precautions being taken to help reduce the spread of COVID-19, virtual instructor led classes are now available. These classes may include an up front cost to pay online while registering for the class of your choice. Continue to check this web page for updates on virtual classes and the potential future reintroduction of in person classes & events at AHN locations.
As of early February, AHN has implemented its Pandemic Response Policy. This includes screening protocols established by CDC (Center for Disease Control and Prevention) and DOH (Pennsylvania Department of Health), care protocols, instructional signage for patients, screening questions for physicians in our health record system, and outreach to our pre-hospital care providers. The details are below.
If you have any additional concerns, please reach out to our 24/7 Nurse Line at (412) NURSE-4-U (412) 687-7348.
AHN is actively involved in helping the people it serves learn about and protect themselves from the spread of Coronavirus (COVID-19). Learn where to go, what to do, and when.
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