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New mask policy at AHN facilities

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Surgical-type, N95, or KN95 face masks are now required within all AHN facilities. Cloth face masks are no longer permitted, as they do not provide the best level of protection against Coronavirus.

Visiting Hours at Allegheny General Hospital

Coronavirus Policy Updates

We have changed our visitor policies. Please note, the information on this page may not be accurate.

Patients may have only one visitor at a time, during regular visitation hours of 9:00 AM to 9:00 PM However, that support person can change throughout the day. For example, a patient’s spouse can visit in the morning, and a parent in the afternoon. Clergy visitation is also permitted in addition to the support person.

Exceptions from the 9:00 AM to 9:00 PM time-frame are made for patients under the age of 18; patients who have an intellectual, developmental or cognitive disability, communication barrier, or behavioral concerns; end-of-life patients; and labor and delivery patients.

Other special considerations:

  • Two visitors (one set of parents) allowed in Neonatal Intensive Care Unit.
  • Doulas (birth coaches) allowed in labor and delivery in addition to visitor.
  • No visitors permitted for COVID-19 patients who are not at the end of life.
  • COVID-19 patients who are at the end of life may have one visitor.
  • Non-COVID-19 patients who are at the end of life may have two healthy visitors.
  • For surgery/catheterization lab, hospital-based diagnostic and ambulatory services, and emergency department or emergency surgery, patients may have one visitor in a waiting area that accommodates social distancing.
  • Adjustments to the policy can be made if volumes prevent appropriate social distancing

All visitors must:

  • Present a valid identification upon entrance to the facility.
  • Be age 18 or older.
  • Accept screening and be without symptoms of cough, fever or shortness of breath.
  • Wear a mask at all times; one will be supplied if needed.
  • Limit travel outside of patient room and waiting areas.

Parts of our policy that are not changing include:

  • Visitors who have COVID-19, are symptomatic, have been exposed to the virus, or have COVID-19 test results pending will not be admitted.

Protecting patients is our number one priority and we will continue to re-evaluate regulations as the COVID-19 pandemic progresses.

Coronavirus Resources

AHN is actively involved in helping the people it serves learn about and protect themselves from the spread of Coronavirus (COVID-19). Learn where to go, what to do, and when.