Visiting Hours at Allegheny General Hospital

Patients may have only one visitor at a time, during regular visitation hours of 9:00 AM to 9:00 PM However, that support person can change throughout the day. For example, a patient’s spouse can visit in the morning, and a parent in the afternoon. Clergy visitation is also permitted in addition to the support person.

Exceptions from the 9:00 AM to 9:00 PM time-frame are made for patients under the age of 18; patients who have an intellectual, developmental or cognitive disability, communication barrier, or behavioral concerns; end-of-life patients; and labor and delivery patients.

Other special considerations:

• Two visitors (one set of parents) allowed in Neonatal Intensive Care Unit.
• Doulas (birth coaches) allowed in labor and delivery in addition to visitor.
• No visitors permitted for COVID-19 patients who are not at the end of life.
• COVID-19 patients who are at the end of life may have one visitor.
• Non-COVID-19 patients who are at the end of life may have two healthy visitors.
• For surgery/catheterization lab, hospital-based diagnostic and ambulatory services, and emergency department or emergency surgery, patients may have one visitor in a waiting area that accommodates social distancing.
• Adjustments to the policy can be made if volumes prevent appropriate social distancing
  

All visitors must:

• Present a valid identification upon entrance to the facility.
• Be age 18 or older.
• Accept screening and be without symptoms of cough, fever or shortness of breath.
• Wear a mask at all times; one will be supplied if needed.
• Limit travel outside of patient room and waiting areas.
  

Parts of our policy that are not changing include:

• Visitors who have COVID-19, are symptomatic, have been exposed to the virus, or have COVID-19 test results pending will not be admitted.

Protecting patients is our number one priority and we will continue to re-evaluate regulations as the COVID-19 pandemic progresses.