We respect the rights of all patients to choose who may visit them when they are an inpatient of the hospital. The hospital will not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, or disability. The hospital will ensure that all visitors enjoy full and equal visitation privileges consistent with patient preference.
Patients may choose with whom they communicate and who they will allow or not allow as visitors. Patients have the right (subject to their consent) to receive the visitors who they designate, including but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member or a friend, and have the right to withdraw or deny such consent at any time.
The hospital may impose clinically necessary or reasonable restrictions on a patient’s visitation rights when necessary to provide safe care to a patient or other patients. A Justified Clinical Restriction means any clinically necessary or reasonable restriction or limitation imposed by the hospital on a patient’s visitation rights when restriction or limitation is necessary to provide safe care to a patient or other patients. A Justified Clinical Restriction may include, but need not be limited to one or more of the following: (i) a court order limiting or restraining contact; (ii) behavior presenting a direct risk or threat to the patient, hospital staff or others in the immediate environment; (iii) behavior disruptive of the functioning of the patient care unit; (iv) reasonable limitations on the number of visitors at any one time; (v) patient’s risk of infection by the visitor; (vi) visitor’s risk of infection by the patient; (vii) extraordinary protections because of a pandemic or infectious disease outbreak; (viii) substance abuse treatment protocols requiring restricted visitation; (ix) patient’s need for privacy or rest; (x) need for privacy or rest by another individual in the patient’s shared room; or (xi) when a patient is undergoing a clinical intervention or procedures and the treating healthcare professional believes it is in the patient’s best interest to limit visitation during the clinical intervention or procedure.
If any patient of the hospital believes that his or her patient visitation rights have been violated, he or she may file a complaint using the hospital’s internal grievance system.
Suggested visitation hours for various patient units at Allegheny General Hospital are as follows:
Effective June 9, 2020
We understand how important having a loved one around can be for a patient’s recovery, and we’re happy to welcome back that support. At the same time, our patients’ physical health remains a top priority, and some restrictions apply.
A support person must:
Our patients’ physical health remains our top priority, and special considerations apply for Coronavirus patients, other targeted clinical areas, and to support appropriate social distancing.
While we know this policy has challenges, we hope you understand that it is in place for the safety of our patients, visitors, and staff. We encourage you to connect with loved ones through phone calls and video visits, and we’re happy to assist with that where we can.
At AHN, it’s safety first. Always.
AHN is actively involved in helping the people it serves learn about and protect themselves from the spread of Coronavirus (COVID-19). Learn where to go, what to do, and when.
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