We will bill your insurance company
as a courtesy. Patients are responsible for payment of services that are not covered by insurance, as well as co-payments and deductibles.
If you have questions about your bill, call 412-267-6462 Monday through Friday between 8 a.m. – 4:30 p.m. Please have the patient’s name and account number listed on the bill ready when you call. You can also e-mail your questions to us at email@example.com
As a courtesy, the financial counseling department will verify your insurance benefits either before your arrival (if your service was prescheduled) or during your stay. They will contact you to explain any patient responsibility and to discuss payment alternatives. We offer various payment options that should meet your individual needs. Any balance left after your insurance company has paid is your responsibility to pay. When applying any balance, you have the following options:
- Payment In Full
You can make a payment in full through the following options: Cash, Personal Check, Money Order or Credit Card (VISA, Mastercard or Discover). Receive a 10% discount if payment is received within 20 days of billing.
- Pay Online
Take advantage of the same discount for paying within 20 days of billing by paying your bill online.
- Payment Arrangement
Patients are granted the option to pay their account with a payment plan through the hospital. Payment is expected within three (3) equal monthly payments.
- H.E.L.P. (Hospital Expense Loan Program)
Patients who wish to set up a longer payment arrangement for their hospital bill may apply for a payment plan through the Hospital Expense Loan Program and receive a 10% reduction from their balances.
Send payments to:
P.O. Box 643041
Pittsburgh, PA 15264-3041
Patients with no hospital insurance will need to schedule an appointment with one of our financial counselors. The financial counselor can visit you in your room or may help make arrangements to meet with a financial counselor on the day of your discharge. The financial counselor will review payment options with you and may help you in applying for Medical Assistance or the Jefferson Hospital's Health Concern Program
Patients who do not qualify for either the Medical Assistance Program or the Hospital's Health Concern Program will be expected to pay a deposit for services they received.
Payment can be made by cash, check or credit card, as stated under the first option. In addition, application for a HELP loan is also a choice. All of these options will be discussed whenever you meet with the financial counselor.
If you have any questions, please call our financial counselor's office at 412-469-5366. Please be prepared to stop at our Cashier's Office on your day of discharge to pay for your phone bill, and any deposit determined by your meeting with a financial counselor.
Please be assured that we will do all that we can to assist you with meeting your financial obligations for this hospital bill.
Jefferson Hospital is committed to delivering the highest practical level of quality health care to all of our patients. To that end, we offer assistance to those patients who require health care services but cannot meet their payment obligations.
This assistance may partly or fully cover the cost of health care received at various Jefferson Hospital facilities. Contact financial counselors at 412-469-5366 or the admissions office at 412-469-5065, if you have questions.