AHN Telehealth Directory

Allegheny Health Network offers a wide variety of telehealth options to complement our in-person health care services.

You should have access to high-quality care at the right time and in the right place — even if the “right time” means “right now” and the “right place” means “right where you are.” AHN provides several options to give you easy access to care when you need it, no matter where you are.


Describe your symptoms and medical history using our electronic questionnaire and an AHN provider will review and provide treatment recommendations. Available 24 hours a day, 7 days a week. Learn more about e-visits.

Message your doctor

Get answers to your medical questions from the comfort of your home. You can send and receive notes from your AHN provider through MyChart messaging. Explore the benefits of messaging your doctor.


If you need to be away from your baby, our NicView™ program allows you to see livestream video of your child via smartphone, laptop, or other device. Learn more about NicView.

Oncology genetic counseling

If you’re at risk or diagnosed with cancer, you can use this service for virtual follow-up care without having to leave your community. Patients can request this service using our dedicated Cancer Help Line.

Dermatology follow-ups

If you suffer from a condition — like acne — that doesn’t require an in-person evaluation, you can schedule a virtual follow-up after your initial appointment. Learn more about dermatology follow-ups and how to find out if your provider offers them.

AHN physician collaboration across the network

AHN physicians share expertise and insights and get second opinions, so you know you’re getting the best quality care. Learn more about our integrated care model.

Care Partner Clinic at West Penn Hospital

If you have a chronic condition that requires multiple medications, you may be able to schedule your six-month follow-up using our virtual consultation option through MyChart after your initial visit. Learn more.

Prescription medication refills

If you have an active prescription and just need a refill, you can request a refill through MyChart. Learn more about prescription medication refills.

Video visits with your doctor

Meet with your regular doctor to discuss how you’re feeling from the comfort of your home using MyChart.*

We also have telephone visits if you have internet limitations or you’re uncomfortable with video.

Get the facts about Video Visits with your doctor and learn how to schedule one.

Virtual urgent care

Discuss your symptoms with an AHN provider. The best part? It’s available 24/7 — which means you can get the care you need in real time. Get the facts about virtual urgent care and learn how to see a care provider.