Stay protected, check symptoms, find a testing site, get care, view visitor guidelines, and more at AHN.
To help slow the spread of the virus and keep our patients and staff as safe as possible, this often means limiting visitors in our hospitals and facilities or eliminating in-person events. For our latest guidelines, please closely review the information below.
All guidelines below are current and take the place of any previously published patient and visitor information at all AHN hospitals, facilities, and offices.
Following the CDC’s guidance, AHN is requiring all patients, visitors, and care teams to wear surgical ear loop masks, at a minimum, within all AHN facilities. These masks provide the best protection against COVID-19 and its variants.
Thank you in advance for complying with this policy and doing your part to keep our care teams, patients, and communities safe.
At this time, patients are allowed two visitors per day between the hours of 9 a.m. and 9 p.m. — see exceptions listed below. The two visitors may be permitted in a patient’s room simultaneously, if space and social distancing permit. These visitors can switch out with another person(s) and must always follow the visitor rules.
Yes, these restrictions may seem frustrating, but protecting our patients and care teams is — and will always be — our number one priority. Because at AHN, it’s safety first. Always.
All visitors are expected to:
We understand that some patients have unique needs, and we’ve done everything we can to accommodate those. For all circumstances listed, clergy visitation is allowed in addition to any noted visitors and support people below.
Visitation is allowed outside of the standard 9:00 AM to 9:00 PM window for these circumstances. Multiple visitors may also be permitted.
Labor and delivery
The visitation guidelines for obstetrical areas of AHN hospitals are designed to ensure the pregnant person in labor has all necessary support throughout the experience.
Neonatal intensive care units (NICU)
Patients under the age of 18
End-of-life care
Emergency department
Surgery, outpatient diagnostic, and ambulatory services
Support persons
Patients who are COVID-positive or COVID-suspected are allowed one visitor per day between the hours of 9:00 AM and 9:00 PM This visitor cannot switch out with another person and must always follow enhanced safety protocols. The decision to allow visitation for a COVID-positive and COVID-suspected patient will be at the discretion of the patient's care team to ensure visitor safety.
Coronavirus and its variants continue to spread very easily. While masking and other precautions in the community have decreased, AHN must maintain strict safety precautions for our patients, staff, and visitors.
That’s why all patients with a suspected or confirmed COVID-19 diagnosis are placed in a specialized room that requires the doors to be closed. All staff and visitors entering the room must wear additional personal protective equipment (PPE).
If you’re visiting someone with a suspected or confirmed COVID-19 diagnosis, you’ll be required to wear a gown, gloves, surgical mask, and face shield while in the patient’s room. Our AHN staff will provide this PPE and help you put it on, if needed.
Before leaving the room, you’ll remove and dispose of all PPE near the door, and you’ll be given a new surgical mask and hand sanitizer once you’ve exited. Please use the hand sanitizer first, and then put on the new surgical mask.
By following these steps, you do your part to help protect yourself, your loved ones, and your community.
We're happy to announce that our hospital cafeterias have reopened to serve visitors.
If you have an appointment with an AHN doctor at an office or outpatient facility, you may now bring one healthy support person with you.
All support people are expected to:
Our offices have heightened disinfecting and protection measures, but keep in mind that each space operates differently. Safety precautions may vary from one location to another and could change daily based on patient volume. Please work with us to help keep our patients and care teams safe.
AHN continues to move forward in a careful and structured manner to offer elective surgeries to our patients.
Virtual instruction is being offered for all AHN classes and many events have been moved to a virtual setting. We will continue to monitor the pandemic closely and only hold in-person gatherings when we feel it is safe.
As of early February 2020, AHN has implemented its Pandemic Response Policy. This includes screening protocols established by CDC and DOH, care protocols, instructional signage for patients, screening questions for physicians in our health record system, and outreach to our pre-hospital care providers.
If you have any additional concerns, please contact our 24/7 Nurse Line at (412) NURSE-4-U (412) 687-7348.
Stay protected, check symptoms, find a testing site, get care, view visitor guidelines, and more at AHN.
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