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What’s changed at AHN?

AHN is keeping close watch on the current outbreak of coronavirus disease (COVID-19), and we are preparing accordingly for the potential increase in cases being diagnosed in the US, including the greater western PA region. AHN has taken a number of proactive steps to protect our patients and caregivers, and to prevent potential transmission of the virus, including enhanced patient screening practices and clinical protocols at AHN emergency departments, surgery centers and physicians practices.

Additionally, the Network’s inventory of personal protective equipment (PPE) for caregivers has been expanded in anticipation of the potential increased need for those resources. As this situation evolves, we will continue to follow CDC updates and guidance, and work closely with the county and state health departments.

AHN Visitation Restrictions

Safety first: Patients only, no visitors.

To protect our patients and care teams from the spread of Coronavirus, we will no longer be allowing visitors into AHN facilities. This is hard. We know. And while we wish there was a better way, we promise that these steps are being taken in the best interest of everyone’s health.

Specific visitor rules per area:

  • Labor and Delivery: 1 visitor, over 18, 24/7, with NO switching out of visitors and we ask that they limit coming in and out of unit
  • Antepartum areas: 1 visitor, over 18, 24/7, with NO switching out of visitors
  • Post-Partum areas: 1 visitor, over 18, 24/7, with NO switching out of visitors (preferably the person with 2nd infant band)
  • NICU/PEDS: 1 banded visitor between 7am-7pm
  • End of life care: 2 visitors

Visitors to those areas will still be screened before entering the facility. While we understand these restrictions may be a frustrating — the safety of the community is now, as it has always been, our number one priority.

Be safe. Be calm. We are all in this together.

Staying Connected

Classes & Events Cancellations

We are committed to the health and safety of our patients, visitors, and staff. In accordance with precautions being taken to help reduce the spread of COVID-19, we have suspended all prenatal classes, effective immediately, until further notice. Those already registered for classes will be contacted directly.

In lieu of in-person prenatal classes, we are offering free online learning modules on childbirth preparation, breastfeeding, and newborn care including lots of videos.

You can access this online education via: www2.customizedinc.com/childbirtheducation. Once you have registered, you will receive an email invitation from noreply@yomingo.com where you can create a unique password and login.

Please check your junk folder if you do not receive the email in their inbox.

Thank you for your understanding as we work to minimize the impact of COVID-19 on our community and especially our expectant families, new mothers and infants.

Disclaimer: The information in YoMingo® is NOT intended to take the place of a healthcare provider or any information that your healthcare provider has discussed with you about your own personal health. It is imperative and advised that you find care and work with your healthcare provider to keep yourself healthy and safe. Always call your healthcare provider with any questions you may have. By creating an account in YoMingo, you have verified that you have read and agree to this disclaimer.

Important technical information on AHN protocols, screening, and training:

  •  As of early February, AHN has implemented its Pandemic Response Policy. This includes screening protocols established by CDC (Center for Disease Control and Prevention) and DOH (Pennsylvania Department of Health), care protocols, instructional signage for patients, screening questions for physicians in our health record system, and outreach to our pre-hospital care providers. The details are below.
  • The enhanced screening processes have been implemented at all access points across the health network, including emergency departments, surgery centers, urgent care clinics, rehabilitation facilities, physician practices, home health services and internal  employee health offices, and Call Center, as well as through its 24/7 Nurse Line service. 
  • Consistent CDC recommended protocols have been implemented across AHN’s hospitals for the care of patients presenting to emergency departments with suspected respiratory infectious disease, including placement of the patient in negative pressure rooms and use of PPE (personal protective equipment) by all caregivers and visitors to the patient. Specimens are being collected according to recommended guidelines and sent to the CDC for COVID-19 testing.
  • Signage has been placed at the entrances to all emergency departments and in other AHN facilities asking patients to put on a protective mask upon arrival if they are experiencing flu like symptoms.
  • Modifications have been made to AHN’s electronic health record system (Epic) to incorporate screening questions based on current CDC guidelines at all points of intake for all patients.
  • AHN caregivers are being trained or retrained in the use of personal protective equipment and are being communicated to routinely, in writing and directly through their supervisors, about the importance of following the enhanced patient screening and care protocols.
  • AHN is working with both its employed pre-hospital care providers and local EMS service partners to promote the same enhanced patient screening protocols for home entries.  It’s also doing the same for thousands of independent but affiliated physician practices in the western Pennsylvania region through its Clinically Integrated Network.

Basics and tips

We learn more about COVID-19 every day including how the virus spreads, who’s more susceptible, and how you can avoid catching it.

Care for other conditions

If you are pregnant or have a chronic condition, you probably have a lot of questions on how COVID-19 affects your ongoing care.

If you suspect you have it

Discover when you need to quarantine yourself, see a doctor, and get tested. Also learn what happens after you test positive.

Do you know where to go?

It’s that moment – you think you have COVID-19. At AHN, we’re ready to help you. Learn where you can get the care you need now.