Cameos of Caring® Quality & Safety Award
June Butterfield, BSN, MEd, CPHQ, CPHRM, CPPS, SCRN, Stroke Program Coordinator, Forbes Hospital
When June Butterfield became the stroke coordinator at Forbes Hospital in 2014, she had already spent many years at the hospital, in various capacities. She has worked in and managed the OR, and has held positions in quality, regulatory, risk management, and more.
She applied her knowledge of these areas to set the hospital on what she calls a “stroke care improvement journey,” involving many disciplines in discussions around improving patient care. Her work has resulted in immense improvements at the hospital, as well as Forbes’ receipt of the Get With the Guidelines® Gold - Stroke Gold Plus Award and the Target: Stroke Elite Award. These awards recognize the hospital’s commitment and success in implementing a higher standard of stroke care.
According to Janie Miller, MS, BSN, RN, CNML, Director of Emergency and Trauma Services at Forbes Hospital, “June is unwavering in her commitment to the patient experience. She consistently focuses the attention of the care team to the appropriate issues and works tirelessly to find and inform families of their loved ones’ condition in an emergent situation.”
Case in point—one recent improvement implemented at Forbes is the time it takes for patients to receive Tissue plasminogen activator (tPA) from the moment they arrive. June brought all stakeholders together to remove barriers and change processes that impeded the success of care delivery.
“To create an environment in which everyone feels safe to discuss, question, and share best practices—based on scientific evidence—is a worthy goal, one that services patients, families, and clinicians,” says June.
West Penn Hospital
Julia Warner, BSN, RN, CWON, Wound Ostomy Nurse, West Penn Hospital
A 35-year nursing veteran, Julia Warner now serves as West Penn Hospital’s only certified wound ostomy nurse.
On a daily basis, she sees patients, communicates with and educates the nursing staff, and works collaboratively to ensure the best quality outcomes.
But, what really stands out about Julia is her leadership on projects like “Destination Zero”—setting a goal of zero hospital-acquired pressure ulcers with the focus to strengthen teamwork at the frontline of patient care. With the support of nursing leadership, Julia educated staff via live, interactive sessions and quickly witnessed the fruits of her labor.
Average pre- and post-test scores were 77.5 percent and 90 percent, respectively. There was also a 33 percent reduction in stage 2 hospital-acquired pressure ulcers. Due to its success, the program was incorporated into West Penn Hospital’s orientation program for nursing assistants in 2014, and has been a staple ever since. In addition, Julia educates colleagues locally, regionally, and nationally by sharing best practices.
According to Jackie Collavo, MA, BSN, RN, NE-BC, Vice President and Chief Nursing Officer at West Penn Hospital, “Julia’s passion for quality, safety, and nursing excellence influences patient care in countless ways. She is a Magnet® nurse, through and through, and works tirelessly as the voice of quality and safety for patients, families, physicians, staff and hospital leadership.”