Certified Medical Assistant Course

This course is intended to prepare current medical assistant within Allegheny Health Network to take the national Healthcareer Association’s (NHA) Certified Clinical Medical Assistant (CCMA) exam.

Learning objectives

• Describe therapeutic communication techniques
• Discuss the importance of providing patient education
• Discuss the importance of ethical decision making
• Identify the principles of asepsis
• Identify common cardiac rhythms
• Describe how to respond in an emergency situation
• Describe medication enteral and parenteral medication administration
• Discuss patient refusal of treatment
• Identify and discuss HIPAA laws

Audience

• Medical Assistants