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New mask policy at AHN facilities

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Surgical-type, N95, or KN95 face masks are now required within all AHN facilities. Cloth face masks are no longer permitted, as they do not provide the best level of protection against Coronavirus.

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Whether you have kudos or concerns, we want to know. Share your praise about our facilities or employees, or report any concerns you have about patient safety and quality of care.

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RAVE award nomination

If you’ve had a great experience with one of our employees or witnessed one going above and beyond for a patient or colleague, consider nominating this person for a RAVE award today. RAVE — Recognize and Acknowledge Valued Employees — is our way of honoring those who provide exemplary care or service to others.


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We strive to put our patients first in everything we do, so we take all issues regarding patient care seriously. Please let us know if you have a complaint or concerns about care — we’ll follow up with you, and work to address the situation appropriately.


Contact The Joint Commission

If you feel your concerns about patient safety or quality of care haven’t been addressed, you can also contact The Joint Commission directly.

The Joint Commission
Division of Accreditation Operations Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrance, IL 60181
(800) 994-6610
Fax: (630) 792-5636

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