Chief Executive Officer, President
Cynthia Hundorfean is the CEO and president of Allegheny Health Network (AHN), a twelve-hospital, $3.6 billion health care system based in Pittsburgh, Pennsylvania. Since she joined the network in 2016, Ms. Hundorfean’s extraordinary efforts to transform AHN have been recognized both regionally and nationally. In 2019, she was selected by Modern Healthcare magazine as one of the nation’s “Top 25 Women Leaders,” joining a distinguished list of executives whose work positively influences American health policy, care delivery models, and the industry as a whole.
Ms. Hundorfean was honored for the significant organizational transformation she has led at AHN, which employs more than 21,000 people and serves as the provider arm of Highmark Health, one of the country’s preeminent integrated health care delivery and finance systems. As CEO, Ms. Hundorfean has overseen AHN’s $1.7 billion capital investment strategy over the past several years, a strategy that includes the construction of five new hospitals, six new cancer centers, new outpatient facilities, and expansions to several existing hospitals, one of the U.S. health care sector’s most extensive ongoing capital campaigns.
Ms. Hundorfean has also directed the network’s impressive financial recovery. For the decade preceding her arrival, AHN and its predecessor organization sustained substantial annual operating losses. But under her leadership, the network has now reported two straight years of positive operating and net income. In 2018, AHN also closed on $1 billion in long-term bond financing, the network’s first ever public financing vehicle and a strong indicator of the network’s solid financial foundation.
An innovative leader who has worked in bold strokes to get health care right for the patients and communities served by AHN, Ms. Hundorfean’s commitment to health care access, quality, value and patient experience have been fundamental to AHN’s success over the past three years. During her tenure, AHN has integrated all of its physician practices and clinical sites of care – more than 300 in total – around a singular electronic health records system. The network was also the first in western Pennsylvania, and among the first in the country, to implement a same-day appointments program for both primary care and specialty visits. Additionally over the last few years, the network has opened and established a number of facilities and programs that are unique to the region – including the ground-breaking Alexis Joy D'Achille Center for Perinatal Mental Health, a first-of-its-kind Autoimmunity Institute, and the Cahouet Center for Comprehensive Parkinson's Care.
Active in both her community and within the health care industry, Ms. Hundorfean serves on the board of directors of the United Way of Southwestern Pennsylvania and the Hospital and Healthsystem Association of Pennsylvania. Ms. Hundorfean is also a member of the Medical Group Management Association, and is an editorial advisor to Managed Healthcare Executive magazine.
A native of Kansas, she received her Executive MBA from Case Western Reserve University, and a Bachelor of Science in Healthcare Management from David N. Myers College.
Chief Medical Officer, Allegheny Clinic President
As Allegheny Health Network’s Chief Medical Officer, Donald Whiting, MD, is AHN’s senior-most clinical executive and the leader of AHN’s medical staff. He is also president of Allegheny Health Network’s physician organization, the Allegheny Clinic, one of the state’s largest physician groups, employing more than 1,400 physicians.
Dr. Whiting is a respected physician-leader who is passionate about changing the way health care is delivered. Regarded as one of the nation’s foremost experts in the use of deep-brain stimulation to control the debilitating motor symptoms of patients with Parkinson’s disease and other movement disorders, Dr. Whiting has established Allegheny General Hospital as one of the top centers in the world for DBS treatment.
Dr. Whiting has served in numerous physician leadership roles over his two-decade affiliation with AHN. Most recently, he was System Chair of AHN’s Neuroscience Institute, and he had also served vice-chair of AGH’s Department of Neurosurgery, and co-director of AGH’s Division of Functional Neurosurgery and Neurosurgery Spine Bio-Mechanics Lab.
Dr. Whiting received his undergraduate education at Grinnell College in Iowa, earned an MS in Physiology at Georgetown University, and was awarded his medical degree in 1985 after training at Thomas Jefferson Medical College in Philadelphia. Dr. Whiting completed a neurosurgical residency at The Cleveland Clinic and a neurotrauma fellowship at Allegheny General Hospital.
A professor of Neurosurgery at Drexel University College of Medicine and Fellow of the American College of Surgeons, Dr. Whiting has been an active member of many of his field’s leading professional and scientific organizations, including the Congress of Neurological Surgeons, the American Association of Neurological Surgeons, and the American Society of Stereotactic and Functional Neurosurgery.
He has been active with the Parkinson Foundation of Western PA and The Cahouet Center for Parkinsons Disease.
Chief Financial Officer
James Rohrbaugh serves as Chief Financial Officer for Allegheny Health Network. As CFO, Mr. Rohrbaugh is responsible for overseeing and sustaining AHN’s strong financial performance, including direction of the network’s accounting and revenue cycle operations, budget planning, and capital investments.
Mr. Rohrbaugh has more than 25 years of experience as a financial executive, primarily within the health care industry. He joined AHN in 2014 as vice president of Finance and Chief Financial Officer for Jefferson Hospital, and was appointed Senior Vice President of Financial Operations for AHN in 2018.
Prior to joining AHN in 2014, Mr. Rohrbaugh served in various financial and executive leadership positions at Ascension Health’s Providence Hospital in Washington, D.C., and Inova Loudoun Hospital in Leesburg, Virginia. He also spent three years in the health care regulatory consulting practice at PricewaterhouseCoopers, and is a certified public accountant in the state of Virginia.
Mr. Rohrbaugh earned a bachelor’s degree in Business Administration, Accounting, at Shenandoah University. His Pittsburgh-area community affiliations include board leadership roles with Allies for Children, Clairton Cares, and the West Jefferson Chamber of Commerce. He is also a member of the Healthcare Financial Management Association.
Chief Nurse Executive
Claire Zangerle is the Chief Nurse Executive for Allegheny Health Network, responsible for the practice of nursing across the continuum.
As a member of executive leadership, she supports and facilitates the patient-centered care delivery model by creating an environment that promotes high quality and consistency in the standard of practice across all AHN facilities and clinics. She serves as the executive nursing voice of AHN’s more than 3,000 nurses.
Before coming to AHN in 2016, Dr. Zangerle had been the CEO of the Visiting Nurse Association (VNA) of Ohio, where she led the state’s largest independent non-profit home health and hospice provider. Prior to the VNA, she served in various capacities at the Cleveland Clinic including Chief Nursing Officer and Chair of the Nursing Institute, Director of Quality and Accreditation, and Director of Preventive Cardiology.
She began her nursing career at Memorial Hermann Hospital in Houston in cardiothoracic surgery and trauma, and while a nursing student served as a nursing assistant in coronary care at The Methodist Hospital in Houston.
She earned a Bachelor of Science in Exercise Physiology from Texas A&M University, an Associate Degree in Nursing from Houston Baptist University, a Master of Business Administration from Lake Erie College, a Master of Science in Nursing from Kent State University, and a Doctor of Nursing Practice from Texas Christian University.
In 2017, Dr. Zangerle was elected to the American Hospital Association’s Board of Trustees for a three-year term beginning Jan. 1, 2018. She serves as President of Southwest Pennsylvania Organization of Nurse Leaders and is a board member of the Pennsylvania Organization of Nurse Leaders. She serves on the editorial board of the Journal of Nursing Management, coordinating the “Transitions of Care” column.
She also serves on the board of the Nightingale Awards of Pennsylvania, Robert Morris University College of Nursing and Sciences Board of Visitors and United Way Women’s Leadership Council of Pittsburgh. She is a former board member of the American Organization of Nurse Executives, where she now serves on the Chief Nurse Executive Committee.
Chief Quality Learning Officer
Brian M. Parker, MD, is the Chief Quality Officer for Allegheny Health Network. In this role, Dr. Parker is responsible for ensuring that the highest standards of patient care quality, safety, and service excellence are achieved across the system’s eight hospitals and its hundreds of clinical locations, primary care offices and specialty practices.
Dr. Parker has more than two decades of experience in health care, holding leadership roles in quality and patient safety, risk management, patient experience, hospital operations, and education. Following almost 20 years at Cleveland Clinic, Dr. Parker joined AHN in early 2017.
Dr. Parker received both his undergraduate and medical degree from the State University of New York at Buffalo, and completed both his anesthesiology residency and liver transplantation fellowship training at the University of Pittsburgh.
Professional affiliations include membership on the American Society of Anesthesiologists, the Society for Ambulatory Anesthesia, the Pennsylvania Society of Anesthesiologists, and the International Liver Transplantation Society.
Chief Medical Operations Officer
Sricharan Chalikonda, MD, MHA, FACS, is the Chief Medical Operations Officer at Allegheny Health Network. A nationally recognized physician leader and pioneer in the use of highly advanced surgical procedures for abdominal cancers and other diseases, he joined AHN in 2018 from the Cleveland Clinic.
At AHN, Dr. Chalikonda leads clinical operations for the network’s physician organization, a role that includes oversight of surgical services provided at AHN’s inpatient and outpatient facilities. He also maintains his surgical practice as part of AHN’s Center for Digestive Diseases and Cancer Institute.
Dr. Chalikonda earned his medical degree from Kasturba Medical College and a master’s degree in healthcare administration from Ohio University. He completed his general surgery residency and a fellowship in minimally invasive and bariatric surgery at the Cleveland Clinic, and a surgical oncology fellowship at UPMC.
Dr. Chalikonda has published dozens of scientific articles, abstracts and book chapters about issues and advancements in his field, including the surgical treatment of pancreatic cancer, the treatment of peritoneal surface malignancies and minimally invasive treatment of liver disease.
He is a member of the American College of Surgeons, the American Hepato-Pancreato-Biliary Association and the Society of Surgical Oncology.
Chief Experience Officer
Eugene Scioscia, Jr., MD, is been Allegheny Health Network’s Chief Experience Officer. Dr. Scioscia has been a part of AHN and its family of hospitals for nearly 30 years, working in leadership roles at both Allegheny General Hospital, where he served as chairman and residency training program director for the Department of Obstetrics and Gynecology, and West Penn Hospital, where he is past president of the medical staff. At the network leadership level, he continues to serve as AHN’s vice chairman, Clinical Operations, Department of Obstetrics and Gynecology. He also continues to maintain his gynecology practice.
Under his leadership, AHN’s Patient Experience Office is building a system-wide culture of service excellence and superior patient communication, working closely with clinicians, hospital and institute leadership, and front-line staff across the network to meet and exceed patient and employee expectations.
Dr. Scioscia received his undergraduate degree from Duke University and his medical degree from the University of Pittsburgh’s School of Medicine. His post-graduate training comprises four years of residency at Yale-New Haven Medical Center, including two years as the center’s chief OBGYN resident. Today, he is an adjunct clinical associate professor in obstetrics and gynecology at Temple University School of Medicine’s Pittsburgh Clinical Campus at AHN, and an assistant professor of Obstetrics and Gynecology Drexel University College of Medicine.
His professional affiliations include membership in the Pittsburgh Obstetrics/Gynecology Society (past president), and service as a fellow of the American College of Obstetrics and Gynecology. He also has served as an examiner for the American Board of Obstetrics and Gynecology.
Chief Medical Information Officer
John Lee, MD, is the chief medical information officer at AHN. In this role, Dr. Lee
is leading efforts to improve and optimize AHN’s electronic health records
system, and is leading efforts to investigate and adopt new technologies that transform how AHN delivers health care, creating an efficient system driven by transparent data, information, and knowledge.
Before coming to AHN in 2020, Dr. Lee served as the chief medical information officer at Edward-Elmhurst Health, in Illinois. His efforts there consistently resulted in some of the highest provider satisfaction scores in the nation, as measured by KLAS Arch Collaborative surveys.
Dr. Lee, a practicing emergency physician, earned a Doctorate of Medicine at Loyola University of Chicago’s Stritch School of Medicine, and a Bachelor of Arts (chemistry) from Johns Hopkins University. He also holds a certificate in Medical Informatics from the University of Illinois, Chicago.
Dr. Lee is board-certified by the American Board of Emergency Medicine (in emergency medicine) and by the American Board of Preventive Medicine (in clinical informatics). He is a member of the American Medical Informatics Association, the Association of Medical Directors of Information Systems, the Healthcare Information and Management Systems Society (HIMSS), and the American Academy of Emergency Medicine.
He was honored in 2019 with HIMSS’ prestigious Physician Executive of the Year award.
Senior Vice President of Operations
Duke Rupert is a senior vice president of operations for Allegheny
Health Network. In this role, Mr. Rupert establishes strategic priorities and
leads business operations for clinical care facilities across the network’s
northern geographic footprint.
He has held numerous hospital leadership positions at AHN, most recently serving as the chief operating officer of Allegheny General Hospital (AGH), a role he’d held since 2016. As the COO for AGH, he worked with the hospital's administrative and clinical leadership teams and network executives to strengthen the hospital’s operations and secure facility-wide investments in the hospital's capital infrastructure. Previously, he also served as president and chief
executive officer of AHN’s Forbes Hospital and West Penn Hospital.
Mr. Rupert joined AGH in 1997 as the director of the hospital’s Human Motion Center rehabilitation program. Before coming to AGH, he served in leadership and
supervisory positions at NW Rehabilitation Associates in Pittsburgh, and at Mercy
Hospital of Pittsburgh (now UPMC Mercy).
Throughout his career, Mr. Rupert has proven to be a transformative leader specializing in institutional turnarounds, adept at building critical relationships with clinicians, caregivers, executive leadership, and community stakeholders in
order to effect positive cultural and organizational change. He has more than
25 years of progressive industry experience, working in various health care settings, including community hospitals, academic quaternary medical centers, and now network-level executive administration and leadership.
Mr. Rupert earned his Bachelor of Science (physical therapy) degree from Daemen College in Amherst, N.Y., and his Master of Business Administration degree from Point Park University. His advisory and volunteer affiliations include service on the Women’s Center and Shelter of Greater Pittsburgh board of directors, the Partner4Work board, the CORE (Center for Organ Recovery & Education) advisory board, and the North Side Community Development Fund board.
Senior Vice President of Operations
Louise Urban is a senior vice president of operations for Allegheny Health Network. In this role, Ms. Urban establishes strategic priorities and leads business operations for clinical care facilities across the network’s eastern and southern geographic footprint.
Prior to her current role, Ms. Urban served as president and CEO of AHN’s Jefferson and Canonsburg hospitals, since 2014 and 2016, respectively. She has more than 25 years of progressive clinical,
management and executive leadership experience, and she has consistently demonstrated the ability to build and sustain high-performing leadership teams, implement new services, improve operational efficiencies and financial performance, and enhance customer and employee satisfaction.
A graduate of the Western Pennsylvania Hospital School of Nursing, Ms. Urban
earned her Bachelor of Science degree in nursing from California University of
Pennsylvania and a Master of Science degree in Health Service Administration
from the University of St. Francis. She has been part of the AHN family since
1991, when she joined Jefferson Hospital as a registered nurse in the
hospital’s intensive care unit.
Ms. Urban serves as a board member of the Healthcare Council of Western
Pennsylvania and also serves as a member of the Pressley Ridge Board of Directors.
Medical Director, Clinically Integrated Network
William Johnjulio, MD, is the Medical Director of AHN’s clinically integrated network, Physician Partners of Western Pennsylvania LLC. He is also chair of Allegheny Health Network’s Primary Care Institute, as well as the system chair of the Department of Family Medicine at AHN.
Previously, Dr. Johnjulio served as the program director of Forbes Family Medicine Residency at AHN, and he is also a member of the Medical Staff Executive Committee at AHN. He joined AHN in 2010 and maintains his clinical practice with Forbes Family Medicine.
Dr. Johnjulio graduated from the University of Iowa College of Medicine and completed postgraduate training with a family medicine internship at the University of Rochester/Highland Hospital and a residency and chief year in family medicine at the University of Iowa Hospitals and Clinics. He also completed a Faculty Development program at Duke University and an Executive Business Program at the University of Pennsylvania, Wharton School of Business.
He has held academic appointments in the Departments of Family Medicine at Forbes Hospital, Temple University and Lake Erie College of Osteopathic Medicine, as well as at the University of Pittsburgh College of Pharmacy.
Dr. Johnjulio is certified by the American Board of Family Medicine, and he is a member of the American Academy of Family Physicians and the Society of Teachers of Family Medicine. He has served on the board of directors of the Allegheny County Medical Society since 2013. The
General Counsel, Chief Administrative Officer, Corporate Secretary
Jacqueline M. Bauer is General Counsel, Chief Administrative Officer and Corporate Secretary of Allegheny Health Network.
Ms. Bauer serves as the chief legal counsel for the provider network and works closely with the AHN executive management team on strategic matters, including transactions and corporate initiatives. Additionally, she oversees regulatory and government affairs for AHN. She also serves as secretary of the Board of Directors of AHN and of the hospital and foundation boards within the network.
Previously, Ms. Bauer served as counsel in the Highmark Health law department and worked for the law firm of Kirkpatrick & Lockhart (now known as K&L Gates). She has a law degree from the University of Pittsburgh School of Law and received her undergraduate degree from Washington and Jefferson College, where she currently serves on the Board of Trustees.
Ms. Bauer also serves on the Board of Directors of Family House, Inc.
Chief Philanthropy Officer
Allie Quick is Allegheny Health Network’s Chief Philanthropy Officer, leading AHN’s fundraising team and philanthropic strategy. Ms. Quick directs the Network’s annual, major, and planned gifts programs, and cultivates support from grateful patients, corporations, foundations, and other donors who share AHN goals of providing affordable, high quality, patient-centered care. She also manages fundraising events, including the AHN Golf Classic and AHN Gala.
Ms. Quick joined AHN in 2017. With more than two decades of fundraising experience, she had most recently served as the senior executive director of principal gifts and university leadership engagement at the University of Pittsburgh.
Ms. Quick earned a bachelor's degree from Hobart and William Smith Colleges, and a master’s degree in public policy and management from the University of Pittsburgh. She is currently pursuing a Doctor of Education (Ed.D.) in administrative and policy studies at the University of Pittsburgh.
She is active in the Pittsburgh nonprofit community, having served as a volunteer or board member for a variety of health- and welfare-focused organizations, including the local Crohn's & Colitis Foundation of America chapter and Johnson Institute for Responsible Leadership.
Senior Vice President, Clinical Access
Deborah (Deb) Duffy, MPA, FACHE, is AHN’s senior vice president of clinical access. In this role, Ms. Duffy leads all access initiatives at AHN, helping to expand AHN’s service capacity in high-demand specialties by developing and implementing strategies to improve care access and the experience of AHN patients overall. She has oversight of the AHN call center, capacity and optimization, and all of AHN’s mission-critical initiatives related to clinician appointments.
Ms. Duffy has over 25 years of administrative health care experience across many disciplines, including access to care, clinical compliance, space planning, managed care contracting, business and program development, practice management, medical staff development, recruitment and education at several hospital systems in northeast Ohio.
For the past 14 years, Ms. Duffy served as in a variety of leadership roles at Cleveland Clinic. In 2012, she was named Executive Director for the Office of Clinical Compliance where she implemented and managed a program to measure appropriateness of care for procedures, surgeries and tests. At the same time, Ms. Duffy led the strategy and action planning to improve patient access. Prior to Clinical Compliance and access, she held roles where she was responsible strategic space planning and business development, as well as contracting with payors for tertiary care and centers of excellence, including employer-direct contracts.
Ms. Duffy has a Bachelor of Arts degree and a Master of Public Administration degree with a focus on Healthcare Administration, both from Cleveland State University. She is a credentialed Fellow in the American College of Healthcare Executives (FACHE) and has previously served on the Board of Directors for the local ACHE chapter, Northeast Ohio American College of Healthcare Executives (NEOACHE).
Senior Vice President, Human Resources
Melissa Ferraro serves as Senior Vice President of Human Resources at Allegheny Health Network. In this role, Ms. Ferraro strategically partners with executive leaders and contributes to client strategy and objective-setting while influencing the overall HR strategy for the enterprise. She is a results-driven, innovative thought leader with a proven ability to build solutions that impact business results.
Previously, Ms. Ferraro held the roles of Vice President, Human Resources, AHN and Director, Talent Acquisition at Highmark, where she was responsible for reengineering and redesigning processes to achieve dramatic improvements in critical performance measures, such as cost, quality, speed, and service satisfaction. She also successfully led the conceptualization and design of a corporate-wide accessibility strategy focused providing comparable access for customers and employees with disabilities.
Ms. Ferraro received her Bachelor of Arts in Business Administration from Grove City College. She is a member of the American College of Healthcare Executives and is a volunteer executive leadership team member of Go Red for Women.
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