Financial Assistance with AHN Bills

Allegheny Health Network (AHN) promises to provide medically necessary services to patients no matter how much they can pay. To fulfill our promise, we work with patients to help them meet their financial obligations for the services we provide.

Who may qualify for financial assistance with their AHN bills?
Allegheny Health Network may be able to offer financial assistance with their AHN bills to patients:

With no or limited medical insurance

Who are not eligible for Medicare or Medicaid

Who are United States citizens

Who live in AHN’s primary service area

Who document financial need

How do I find out if I qualify for financial assistance?
Each patient must apply for financial assistance with AHN bills. To apply:

Download and print the Allegheny Health Network Financial Assistance Application (form and instructions).

Complete the form and submit it with required proofs of income.

If you cannot download or print the file, or if you have questions, please call AHN Patient Financial Services or visit the admissions office at the AHN hospital where you received services.

AHN reviews each Financial Assistance Application promptly. AHN will send a letter to the patient if more information is needed. AHN must receive the additional information within 30 days, or the application will be denied.

Allegheny Health Network will notify the patient, or the patient’s guarantor, or representative of the decision, in writing.

Links to AHN resources

AHN financial assistance policy appendix c providers delivering emergency or other medically necessary care

English

AHN financial assistance policy appendix d

English - Spanish - Chinese - Filipino - French - German - Hindi - Italian - Japanese - Korean - Maithili - Persian-Farsi - Polish - Portuguese - Russian - Turkish - Ukrainian - Urdu - Uzbek - Vietnamese

AHN financial assistance policy appendix e

English - Spanish - Chinese - Filipino - French - German - Hindi - Italian - Japanese - Korean - Maithili - Persian-Farsi - Polish - Portuguese - Russian - Turkish - Ukrainian - Urdu - Uzbek - Vietnamese

AHN financial assistance policy appendix f

English - Spanish - Chinese - Filipino - French - German - Hindi - Italian - Japanese - Korean - Maithili - Persian-Farsi - Polish - Portuguese - Russian - Turkish - Ukrainian - Urdu - Uzbek - Vietnamese

“Paying your hospital bills” brochure

English
Call AHN Patient Financial Services

Links to other resources

Medicare
Insurance under the Affordable Care Act
Pa. Department of Health Special Kids Network

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AHN patient financial services

If you have questions or want more information about your Allegheny Health Network bill or our Financial Assistance program, please call the telephone number below where you received services:

Allegheny General Hospital:
Customer Service for Hospital and Physician Billing: 1-844-801-8400
Financial Counselors: (412) 359-8076, (412) 359-5767, (412) 359-6474

Allegheny Valley Hospital:
Customer Service for Hospital bills for service prior to 09/28/2018: 1-800-547-0540
Customer Service for Hospital bills for service after 09/28/2018: 1-844-801-8400
Financial Counselors: (724) 226-7470, (724) 226-7283
Customer Service for Physician Billing: 1-844-801-8400

Canonsburg Hospital:
Customer Service for Hospital bills for service prior to 09/28/2018: 1-800-547-0540
Customer Service for Hospital bills for service after 09/28/2018: 1-844-801-8400
Financial Counselors: (724) 745-3906, (724) 743-7217
Customer Service for Physician Billing: 1-844-801-8400

Forbes Hospital:
Customer Service for Hospital and Physician Billing: 1-844-801-8400
Financial Counselors: (412) 858-3025, (412) 858-4546

AHN Grove City:
Customer Service for Hospital Bills after 2/5/2021: 1-844-801-8400
Financial Counselors: 855-493-2500 Financial.advocates@ahn.org

Jefferson Hospital:
Customer Service for Hospital bills for service prior to 08/12/2017: (412) 267-6462
Customer Service for Hospital bills for service after 08/12/2017: 1-844-801-8400
Financial Counselors: (412) 469-5369, (412) 469-5373, (412) 469-5310, (412) 469-7543
Customer Service for Physician Billing: 1-844-801-8400

Saint Vincent Hospital:
Customer Service for Hospital bills for service prior to 02/24/2018: 1-866-384-4494
Customer Service for Hospital bills for service after 02/24/2018: 1-844-801-8400
Financial Counselors: (814) 452-7715, (814) 452-5338, (814) 452-5020
Customer Service for Physician Billing: 1-844-801-8400

Westfield Memorial Hospital:
Customer Service for Hospital and Physician Billing: 1-844-801-8400
Financial Counselors: (814) 452-7715, (814) 452-5338, (814) 452-5020

West Penn Hospital:
Customer Service for Hospital and Physician Billing: 1-844-801-8400
Financial Counselors: (412) 578-5031, (412) 578-5032, (412) 578-5621

Wexford Health+Wellness Pavilion:
Customer Service for Billing: 1-844-801-8400

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