Allegheny Health Network Leadership Team
Chief Executive Officer, President
Cynthia Hundorfean is the chief executive officer and president of Allegheny Health Network. Ms. Hundorfean comes to Allegheny Health Network from the Cleveland Clinic, where she served as chief administrative officer since 2005.
She has more than 30 years of healthcare experience, with roles and responsibilities that include hospital management, physician integration strategies, implementation of strategic alliances, joint ventures, service line affiliations and mergers and acquisitions. In her role as chief administrative officer, Ms. Hundorfean had direct operational and financial oversight of 25 clinical institutes encompassing over 190 sites and 23,000 employees, as well as oversight of eight regional hospitals, 16 family health centers, Cleveland Clinic Florida, regional physician offices and several other areas, including quality and patient safety.
Ms. Hundorfean earned an Executive MBA from Case Western Reserve University, and Bachelor of Science in Healthcare Management from Robert Meyers College. She is a member of the American Hospital Association and Medical Group Management Association.
Chief Financial Officer, Treasurer
Mr. Crudele serves as Chief Financial Officer of the Allegheny Health Network. Previous to his current role, Mr. Crudele was President of Hospital Data Solutions, LLC and President of JC Strategic Management Decisions, LLC where he and his firms provided strategic advisory and healthcare information services to the healthcare industry. Prior to that, he served as Executive Vice President and Chief Strategy Officer for the Jackson Health System, one of the largest public health systems in the U.S.
Mr. Crudele's career spans over 30 years and he has served as a chief financial officer, chief executive officer and operations executive. He spent much of his career with HCA, the largest operator of hospitals in the US and the country's largest publicly traded health services provider, serving in various executive level roles. He was the chief financial officer of HCA’s Eastern Group which encompassed $11 billion in revenue at the time and more than ninety hospitals, or about half of the company’s facilities. Mr. Crudele also has experience in the long term care sector. He served as the Chief Financial Officer of LaVie Care which is one of the largest privately held long term care companies in America. Mr. Crudele has held senior level positions at other renowned health systems, including Chief Financial Officer for the Memorial Healthcare System in South Florida and Chief Financial Officer for Piedmont Healthcare in Atlanta, Georgia. He spent the first eight years of his career at Ernst & Young, where he coordinated audit and consulting services for a myriad of organizations.
Mr. Crudele holds a BA. from Florida Atlantic University. He was recently honored as the 2014 Distinguished Alumnus for the Florida Atlantic University College of Business.
Jacqueline M. Bauer
General Counsel, Chief Administrative Officer, Corporate Secretary
Jacqueline M. Bauer is General Counsel, Chief Administrative Officer and Corporate Secretary of the Allegheny Health Network (AHN).
Ms. Bauer serves as the chief legal counsel for the provider network and works closely with the AHN executive management team on strategic matters, including transactions and corporate initiatives. Additionally, she oversees regulatory and government affairs for AHN. She also serves as secretary of the Board of Directors of AHN and of the hospital and foundation boards within the network.
Previously, Ms. Bauer served as counsel in the Highmark Inc. law department. She has a law degree from the University of Pittsburgh School of Law. She received her undergraduate degree from Washington and Jefferson College, where she currently serves on the Alumni Executive Council. Ms. Bauer also serves on the Board of Directors of Family House, Inc.
Tony Farah, MD, FACC, FSCAI
Chief Medical Officer at AHN, President of Allegheny Clinic
Tony Farah, MD, is the Chief Medical Officer for Allegheny Health Network, a nationally recognized integrated healthcare system that serves the greater western Pennsylvania region as the provider arm of Highmark Health. As CMO, Dr. Farah is the Network’s senior most medical officer and is responsible for ensuring that the highest standards of patient care quality, safety and service excellence are achieved across the system’s eight hospitals and more than 2,100 employed and affiliated physician practices.
Dr. Farah also serves as president of Allegheny Health Network’s physician organization, the Allegheny Clinic and previously served as a Trustee of one of his field’s most prestigious scientific organizations, the Society for Cardiovascular Angiography and Interventions.
Prior roles for Dr. Farah include Chief Medical Officer of Allegheny General Hospital (AGH) from 2009-2011 and medical director of AGH’s Cardiac Catheterization Laboratories from 1997-2011. In this latter capacity, he played a prominent role in many innovations that have improved the treatment of patients with coronary artery disease – from new disease fighting medications to procedures such as balloon angioplasty and stent implantation.
Dr. Farah has also demonstrated a profound commitment to expanding and improving access to advanced heart care in western Pennsylvania through both program development and oversight of cardiac catheterization laboratories at numerous community hospitals. In addition, he has been instrumental in the cultivation of the next generation of cardiovascular specialists as he has mentored several hundred residents, fellows and medical students over the last two decades.
Throughout his career, Dr. Farah has been the principal investigator or co-investigator of well over 100 clinical trials and his work has been featured in many of the industry’s premier, peer-reviewed scientific journals, including Circulation, the Journal of the American College of Cardiology, and the New England Journal of Medicine.
Dr. Farah has been recognized since 1998 as one of the nation’s “Best Doctors in America” in the field of cardiology by Pittsburgh Magazine. In 2014, he was named the Pittsburgh Business Time’s Healthcare Hero Award recipient in the category of healthcare executive.
Robert White, MD
Chief Medical Information Officer
Dr. Robert White is the Chief Medical Information Officer at Allegheny Health Network. Before coming to AHN in 2016, Dr. White served as the Associate Chief Medical Information Officer at the Cleveland Clinic, overseeing the implementation of the clinic’s electronic medical records systems. Previously, he was the Chief Medical Information Officer at OSF Healthcare System in Peoria, Illinois.
Dr. White earned a Doctorate of Medicine from the University of Health Sciences at The Chicago Medical School in Illinois, and he also holds a BS in biochemistry from Northern Illinois University. He is board certified in Family Medicine and is a Fellow of the American Academy of Family Physicians.
Chief Operating Officer
Jim Benedict serves as the Chief Operating Officer of Allegheny Health Network. As COO, Mr. Benedict is responsible for the strategic and operational management of all of AHN’s hospitals and acute-care facilities.
Mr. Benedict came to AHN in 2016 from TeamHealth, where he served as the Executive Vice President of Anesthesia for U.S. operations. Over his 27 years in healthcare, Mr. Benedict has extensive experience in hospital operations, serving in executive leadership roles in the nonprofit, public, academic, and international medical settings.
He received his undergraduate degree from Baldwin Wallace University in Berea, Ohio, a Master’s in Accountancy from Cleveland State University, and his law degree from The Cleveland Marshall College of Law. He is also a non-practicing certified public accountant in Ohio, is admitted to the Ohio Bar and is a Fellow in the American College of Healthcare Executives.
Chief Nurse Executive
Claire Zangerle is the Chief Nurse Executive for Allegheny Health Network. Claire joined AHN in 2016, and in this new role for the network, she is involved in developing patient-care programs, advising executive leadership on best practices in nursing, and creating an environment that promotes exceptional patient care across all AHN facilities and clinics. She is also the executive voice of AHN’s 3,000 nurses.
Before coming to AHN, Claire had been the CEO of the Visiting Nurse Association of Ohio, where she led the state’s largest independent non-profit home health and hospice provider and its multi-disciplinary staff.
Claire earned a Bachelor of Science in Exercise Physiology from Texas A&M University, an Associate Degree in Nursing from Houston Baptist University, an MBA from Lake Erie College, and a Master’s of Science in Nursing from Kent State University. She is currently pursuing a Doctorate in Nursing Practice in Population Health at Texas Christian University.
Senior Vice President, Human Resources
Melissa Ferraro is the Senior Vice President of Human Resources at Allegheny Health Network. She has been with the AHN and Highmark families since 1999, serving in a variety of HR and talent acquisition positions, most recently as AHN’s vice president of HR. Before coming to Highmark, Melissa was a senior human resource specialist at Medrad.
Ms Ferraro earned a BA in business administration from Grove City College in Grove City, Pa.
Vice President, Talent Management
Terri Christensen is the Vice President of Talent Management for Allegheny Health Network. A native of Western Pennsylvania, Ms. Christensen has spent the last five years at the Cleveland Clinic, most recently serving as the Executive Director of Physician Experience and Support. Prior to entering the healthcare field, she worked at Kent State University for seven years, in various administrative and student-retention roles.
Ms. Christensen received a bachelor’s degree at the University of Pittsburgh at Greensburg, an MA at Bowling Green State University, and a PhD at Kent State University.
Senior Vice President, Clinical Access
Kenyokee Crowell is the Senior Vice President, Clinical Access, for Allegheny Health Network. She works alongside the AHN executive team and physicians to lead the development of AHN’s call center. Prior to joining AHN, Ms. Crowell spent 16 years at the Cleveland Clinic in a variety of practice operations roles, most recently as the senior director of physician integration.
Before her arrival at Cleveland Clinic, Ms. Crowell worked at University Hospitals Health System, also of Cleveland, where she started her career as a medical receptionist, and within three years was named a department administrator, responsible for staff and academic business operations, including operating budget oversight, management of research grants and practice operations.
Ms. Crowell received a BA in biology from Case Western Reserve University in Cleveland, and an MBA from Baldwin Wallace College in Berea, Ohio. She is a fellow of the American College of Healthcare Executives.
Allegheny Health Network Board of Directors
- David A. Blandino, MD (Chairman of the Board)
- James G. Graham
- Joseph A. Macerelli, Esq.
- Dave J. Malone
- Victor A. Roque
- David M. Matter
- Michael J. Redlawsk