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Dermatologist On Call

Expert skin care online on your time

Don’t wait three months for a dermatologist appointment, or take time off from your job to squeeze in an office visit. Have your skin condition evaluated, diagnosed and treated by one of our highly experienced dermatologists without leaving home or work.

The Allegheny Health Network offers the latest and most convenient solution to your skin-care needs. AHN DermOnCall is a dermatologist consultation through a safe and secure Web experience.

You choose the dermatologist, we provide you with a diagnosis and treatment plan, including prescriptions if needed, within three business days.

$59 out-of-pocket or use your Highmark Commercial (non-Medicare) Insurance

AHN DermOnCall Process

  • Create an Account

    Use your computer or mobile device to begin. Choose a dermatologist on the left side of this screen and click “Start an Online Visit." You will be transferred to the secure DermOnCall Web page where you create your personalized online account.

  • Describe your Condition

    Complete a brief health history questionnaire and describe your skin condition. Take photos of your skin condition, if possible, and upload those photos to your account. 

  • Receive a Diagnosis

    Your dermatologist sends you a diagnosis and a customized treatment plan within three business days. If prescribed, pick up prescriptions at your preferred pharmacy. 

For more information:
Call 1.844.DERM.AHN

The Benefit of Virtual Care

In today’s on-the-go world, virtual care just makes sense. Watch the video below to learn how AHN is making access to a board-certified dermatologist easier and more convenient than ever.

Frequently Asked Questions

Is online care only available for certain conditions?

We can diagnose more than 3,000 skin, hair and nail conditions at DermOnCall. The most common conditions we treat are acne, eczema and rosacea.

How much does an online dermatology visit cost?

The cost of an online visit is $59. This includes a diagnosis, customized treatment plan and ordering prescriptions to your pharmacy, if necessary.

How soon can I expect a diagnosis?

You will receive a diagnosis within three business days. You can receive counseling from the dermatologist about the diagnosis and treatment of a single condition for up to 30 days after your initial consultation.

What if I need a biopsy?

If it is determined that an in-office procedure is needed, please contact our staff to schedule an appointment as soon as possible.

Is my personal health information kept confidential?

Yes, our online dermatology care platform is secure and 100 percent HIPAA and HITECH compliant.