Unfortunately, health insurance can get a little complicated at times, with different billing for the hospital as a facility and the doctors providing care. For Westfield Memorial Hospital billing concerns, please contact the Allegheny Health Network Customer Care Center Monday – Friday 8:30AM – 4:30PM at (412) 330-5473
If you need additional help, please call our Financial Counseling Office at. (814) 452-5338. You can request information about our standard charges for the items and services we provide by calling or reaching us by mail at:
Saint Vincent Hospital
Attention: Financial Counseling
232 West 25th Street
Erie, PA 16544
Westfield Memorial Hospital is a participating provider in many health plan networks. Some health plans use smaller networks for certain products they offer, so it’s important to check whether we participate in the specific plan under which you are covered. Our list will tell you if we do not participate in all of a health plan’s products.
Learn more about the plans in which we participate.
Please know that the doctor services you receive in the hospital are not included in the hospital’s charges. Doctors bill for their services separately and may or may not participate in the same health plans as the hospital. You should check with the doctor arranging your hospital services to determine which plans the doctor participates in.
At times, doctors who provide services at the hospital are directly employed by the hospital. But we also contract with a number of doctor groups, such as anesthesiologists, radiologists and pathologists, to provide services at the hospital.
Learn more about:
It is our mission to provide medically necessary treatment and services to all people, regardless of their ability to pay for care. This mission is communicated to patients and family members through signs posted in the hospital and, whenever possible, by financial counselors.
If you do not have health insurance, you may be eligible for help paying Westfield Memorial Hospital bills through the Financial Assistance Program, developed to assist patients in financial need. Doctors’ charges are still separate, but a number of providers also participate.
Call our Financial Assistance Office at 1-866-793-1430 (toll-free). You can also learn more about: